These Chatbot Terms of Use (“Terms”) by and between First Tech, Inc. (the “Company,” “FIRST,” “we,” “us,” or “our”) and you (“You” or “Your”) outline the terms applicable to Your use and access of artificial intelligence (AI) powered chatbots on our websites and apps (including the Clara AI chatbot available on https://www.thisfirst.com) (the “Chatbot”). These Terms form part of and are subject to the FIRST
Terms of Service and the FIRST
Privacy Policy.
Please read these terms carefully before engaging with the Chatbot. You must affirmatively accept these Terms before first using the Chatbot. By interacting with the Chatbot, You agree and consent to these Terms. If you do not agree with any part of these Terms, we recommend that you refrain from using our Chatbot. We reserve the right to modify or update this disclaimer at any time without prior notice.
1. General Information
The Chatbot is designed to provide general information related to FIRST products and services from information available on our website, to summarize legal language you provide to it and to respond to general questions related to FIRST products, services and supported topics. While the Chatbot strives to provide accurate and helpful information, we cannot guarantee the information will be complete, accurate or up to date. We recommend that You use the Chatbot’s responses as a starting point and verify the information as appropriate.
2. Not Legal Advice
Our Chatbot is an AI program and not a lawyer, employee or consultant affiliated with FIRST. Any interaction with the Chatbot does not constitute the rendering of legal advice, nor does it establish any type of attorney-client relationship. If you require legal advice or representation, it is recommended that you consult with a qualified attorney licensed to practice law in your jurisdiction.
3. Your Content, Data and Privacy
If You provide any information or data to the Chatbot (“Your Content”), Your Content will be considered non-confidential and non-proprietary and processed in accordance with the FIRST Privacy Policy. More specifically, by providing Your Content on the Chatbot, You grant FIRST and its affiliates the right to use, reproduce, modify, perform, display, distribute and otherwise disclose Your Content to third parties, including for the purpose of training, retraining, tuning or fine-tuning the Chatbot by FIRST and any model providers. Chatbot conversations may be reviewed by FIRST or our vendors to among other things provide the Chatbot service, improve its performance, monitor for quality and accuracy and address misuse or abuse. Use of the Chatbot does not mean you have engaged FIRST, and any information shared is not confidential or privileged. Do not share sensitive or personal information.
4. Liability Disclaimer
Users of the Chatbot bear sole responsibility for their interactions and reliance on the information provided. FIRST shall not be held liable for any errors or omissions in the information provided by the Chatbot or for any actions taken or not taken in reliance upon it. Your use of the Chatbot is subject to the disclaimers and limitations of liability in the FIRST Terms of Service, which apply in full to Chatbot interactions. Without limiting those protections, we are not responsible for any loss or damage arising from your use of, or reliance on, Chatbot responses, whether direct, indirect, incidental, consequential or punitive.
